Sustainable Road Adventures

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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

Sustainable Road Adventures collects information you provide directly, such as when you book tours, contact us, or subscribe to our newsletter. This includes:

• Personal identification information (name, email address, phone number)
• Travel preferences and dietary requirements
• Payment information (processed securely through third-party providers)
• Communication records and correspondence

How We Use Your Information

We use collected information to:

• Provide and improve our sustainable adventure services
• Process bookings and communicate about your tours
• Send relevant marketing communications (with consent)
• Comply with legal obligations and safety requirements
• Analyze service usage to enhance customer experience

Information Sharing

We do not sell personal information. We may share information with:

• Trusted service providers who assist in tour operations
• Local partners and guides necessary for tour delivery
• Legal authorities when required by law or for safety reasons

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

Contact Us

For questions about this Privacy Policy, contact us at [email protected] or call +1 (310) 555-7249.

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Terms of Service

Effective Date: January 1, 2024

Agreement to Terms

By using Sustainable Road Adventures services, you agree to these Terms of Service. If you disagree with any part of these terms, please do not use our services.

Services Description

Sustainable Road Adventures provides eco-friendly adventure tourism services, including multi-day expeditions, day tours, corporate retreats, and educational programs, all designed with environmental sustainability as a core principle.

Booking and Payment

• All bookings require a deposit and signed agreement
• Full payment is due 30 days before tour departure
• Prices are subject to change until booking confirmation
• Payment processing is handled by secure third-party providers

Cancellation Policy

• Cancellations 60+ days before departure: 90% refund
• Cancellations 30-59 days before departure: 70% refund
• Cancellations 15-29 days before departure: 50% refund
• Cancellations less than 15 days: No refund (travel insurance recommended)

Participant Responsibilities

• Provide accurate health and fitness information
• Follow safety guidelines and instructions from guides
• Respect local communities and environmental practices
• Maintain appropriate travel insurance coverage

Liability and Risk

Adventure travel involves inherent risks. Participants acknowledge these risks and agree that Sustainable Road Adventures' liability is limited as outlined in our comprehensive waiver agreement.

Environmental Commitment

All participants agree to follow our Leave No Trace principles and contribute to our carbon offset programs included in tour pricing.

Contact Information

For questions about these Terms, contact us at [email protected] or +1 (310) 555-7249.

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how our website is used.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Session management cookies
• Security and authentication cookies
• Load balancing cookies

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Page visit tracking
• User behavior analysis
• Performance monitoring

Marketing Cookies

With your consent, we use marketing cookies to:

• Show relevant advertisements
• Track marketing campaign effectiveness
• Provide personalized content

Cookie Management

You can control cookie settings through:

• Your browser settings
• Our cookie consent banner
• Opt-out links provided by third-party services

Third-Party Cookies

Some cookies are placed by third-party services that appear on our website, including social media platforms, analytics providers, and advertising networks.

Contact Us

For questions about our use of cookies, contact us at [email protected].

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Compliance

Sustainable Road Adventures respects intellectual property rights and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe that material on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, telephone number, email address)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and that you are authorized to act on behalf of the copyright owner

Designated DMCA Agent

Sustainable Road Adventures DMCA Agent
Email: [email protected]
Address: 2847 Pacific Coast Highway, Los Angeles, CA 90405, USA
Phone: +1 (310) 555-7249

Counter-Notification

If you believe that material you posted was removed by mistake or misidentification, you may file a counter-notification with our designated agent.

Repeat Infringers

We maintain a policy of terminating access for users who are repeat infringers of intellectual property rights.

Contact Information

For non-DMCA related inquiries, contact us at [email protected].

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GDPR Compliance Statement

Last Updated: January 1, 2024

Our Commitment to Data Protection

Sustainable Road Adventures is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contract: To fulfill tour bookings and service delivery
• Legitimate Interest: To improve services and communicate about relevant offerings
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with tax, safety, and regulatory requirements

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request information about personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of personal data (subject to legal requirements)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Opt-out of certain types of processing
• Rights Related to Automated Decision Making: Protection from automated profiling

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically:

• Customer data: 7 years after last tour for tax and safety records
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Website analytics: 26 months maximum

International Data Transfers

When transferring data outside the EU/EEA, we ensure appropriate safeguards through:

• Adequacy decisions
• Standard contractual clauses
• Certification schemes

Data Protection Officer

For data protection inquiries, contact our Data Protection Officer:
Email: [email protected]
Address: 2847 Pacific Coast Highway, Los Angeles, CA 90405, USA

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with data protection laws.

Contact Us

For any questions about our GDPR compliance, contact us at [email protected] or +1 (310) 555-7249.